Last Updated: May 20, 2026
This Privacy Policy describes how Andrew Malone, operating as MathSnap ("we," "us," or "our"), collects, uses, and protects your information when you use the MathSnap browser extension, website, and related services (collectively, the "Service").
By using the Service, you agree to the collection and use of information as described in this policy.
Account Information: When you sign in with Google, we receive your name and email address from Google. We use this to identify your account and send you service-related communications.
Content You Submit: To provide the Service, we process images, PDFs, and screenshots you capture or upload. This content is sent to our servers and to third-party AI providers to generate responses. We do not permanently store your submitted content after your session ends.
Usage Data: We collect anonymized analytics data (such as which features you use and how often) to improve the Service. This data is not linked to personally identifiable information.
Payment Information: Payments are handled by Stripe. We do not store your credit card number or full payment details on our servers. We retain records of your subscription status and billing history.
We rely on the following third-party services to operate:
Each of these providers has their own privacy policy governing their use of data. We encourage you to review them.
We retain your account information (name, email, subscription status) for as long as your account is active. If you delete your account, we will remove your personal information within 30 days, except where retention is required by law.
Submitted content (images, PDFs) is not stored beyond what is required to process your request and return a response.
We do not sell your personal information. We do not share your information with third parties except:
We use browser cookies and local storage to maintain your session and remember your preferences (such as theme settings). We do not use cookies for advertising or cross-site tracking.
The Service is not directed at children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will delete it promptly.
We use industry-standard measures to protect your information, including encrypted connections (HTTPS) and access controls. No method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
You may request access to, correction of, or deletion of your personal information at any time by contacting us. You may also cancel your account at any time through the Service settings.
We may update this Privacy Policy from time to time. If we make material changes, we will notify you via email or a notice within the Service before the changes take effect. Your continued use of the Service after that date constitutes acceptance of the updated policy.
If you have questions or concerns about this Privacy Policy, please contact us at: support@mathsnap.ai